Who We Are
Elena Williams Acupuncture & Naturopathy – Our website address is: https://www.elenawacupuncturenaturopathy.com.au
Our Privacy Statement
Elena Williams Acupuncture & Naturopathy is committed to protecting the privacy of your information. The information we collect is used to facilitate services that we provide to you. We value your privacy and will take all necessary steps to protect it by adhering to the Australian Privacy Principles. Please read our privacy policy below carefully.
Personal Data We Collect
Our practice may collect your personal information in several different ways;
• When you make an appointment in person or online, your personal and demographic information is collected.
• While providing clinic services, we may collect further personal information. We may also collect your personal information when you telephone us, visit our website, send us an email, make an online appointment, or communicate with us online.
• In some circumstances personal information may also be collected from other sources. Often this is because it is not practical or reasonable to collect it from you directly. This may include information from:
• your guardian or responsible person
• other involved healthcare providers, such as GPs, specialists, allied health professionals, hospitals, community health services and pathology and diagnostic imaging services
• your private health fund, or others.
Disclosure of Personal Information
We do not and will not sell or deal in personal or customer information. We will never disclose your personal details to a third party except the necessary information required by providers of products or services you have purchased.
We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and services but not for any other use.
We may from time to time need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
Contact Forms & Cookies
If you leave a comment or complete a contact form on our website you may opt-in to saving your name, email address and website in cookies. A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. Use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any personal information (e.g. name, address, email address or telephone number). Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. This may, however, prevent you from taking full advantage of our website.
Links & Embedded Content from Other Websites
This website may contain embedded content from, or links to, other websites. These features are meant for your convenience. Embedded content from or links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by this website. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
What Rights You Have Over Your Data
You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Your contact information will not be shared with anyone else unless you give us permission.
Changes to This Policy
As we plan to ensure our privacy policy remains current, this policy is subject to change. We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this website. Please return periodically to review our privacy policy.
If you have any questions or concerns at any time about our privacy policy or the use of your personal information, please contact us at info@elenawacupuncturenaturopathy.com.au.